Membership technology specialist

Digital services for membership organisations and associations

Tall Projects is a membership technology consultancy led by Edward Kay.

We help associations facing challenges such as:

Tired, underperforming membership websites

Clunky membership databases / CRM (or still using spreadsheets)

Inadequate online member self-service and personalisation

Critical data stuck in unconnected systems

Insufficient time and expertise to get the most from digital technology

Missed opportunities for membership growth and engagement

Our speciality is small- to medium-sized membership bodies, typically with 3-20 staff.

Core services

Project planning and delivery

We start by understanding the needs of your members and your organisation.

We then scope and deliver an appropriate project that delivers solid return on investment.

Projects usually centre around a new website and member database.

Management, optimisation and support

We offer a range of management and support packages tailored for membership organisations.

Let Tall Projects handle the technology so you can focus on what you do best.

Start here

Areas of expertise

Membership websites
Joining and renewals
Member-only content
Member self-service
Personalisation
E-commerce

Membership databases (CRM/AMS/MMS)
Event registration
Event management
Transactional emails
E-newsletters
Postal mailings

Card payments – recurring and one-off
Direct Debits
Digital marketing
Marketing automation
Analytics and reporting
GDPR compliant systems

You’re in safe hands

“Ed has been a tremendous support to our organisation and is clearly an expert in digital tech for membership organisations.

Frankly, until we met Ed, our use of technology was rather limited. Since he started working for us he has transformed our operations and significantly improved our use of technology.

On top of all that, Ed is supportive, friendly and a joy to work with. We are so glad we found him.”
Graham Jones, Chief Executive Officer, Professional Speaking Association

“I have worked with Ed on three projects, and I wouldn’t hesitate to recommend him or use him again.

He knows exactly what he’s talking about, which means his advice is spot on, and he gets to the heart of a project quickly.

As a representative of the Faculty of Law talking to third parties, he’s exemplary. You should definitely hire him.”
Esme Wilks, Communications Manager, Faculty of Law, University of Oxford

“It’s a pleasure working with Tall Projects. They are easy to work with and helped us produce a website fit for purpose and future-proofed.

During the course of the project we’ve picked up all the skills and knowledge necessary to keep the site fresh and relevant to our audience.”
Stefan Wathan, Chief Executive Officer, Year Out Group

“Ed at Tall Projects is an excellent project manager. We particularly appreciated the way he approached and ran the work on our digital project and kept it on track and on budget.

What stands out for me about Ed and his approach is how he took the time to understand what we needed and how to provide that, where other companies had tried to sell us a product and make our needs fit that.”
Judith Dunn, Director, Scottish Association of Landlords

“Our boat club hired Tall Projects to customise our off-the-shelf membership website. Ed’s work has been outstandingly efficient and we got exactly what we wanted.

Perhaps the most satisfying aspect of his work has been his diligence. When a road block was encountered with our website providers, Ed could have walked away. He didn’t. He found a novel way of making things work.

I recommend Tall Projects wholeheartedly.”
Lawrie Anness, Upper Thames Motor Yacht Club